Legal
Privacy Policy
How APA handles information when you use this website or contact our team.
1. Who we are
APA (“we”, “us”) operates this website to present our shipping agency and marine services in Egypt. Head office: Port Tawfiq, Mini Street, Building 7, 3rd floor, Apt 4.
2. Information we collect
We may receive information when you:
- Call, email, or message us on WhatsApp
- Request operational support for a vessel, crew change, or port call
- Browse the site (standard technical logs such as IP address and browser type may be processed by the hosting provider)
3. How we use information
We use contact and operational details only to:
- Respond to inquiries and arrange services
- Coordinate port, crew, and logistics operations you request
- Improve website reliability and security
4. Sharing
We do not sell personal data. We may share necessary details with port authorities, agents, or suppliers only when required to deliver the service you requested, or when required by law.
5. Retention
Operational and communication records are kept only as long as needed for service delivery, legal, or accounting requirements, then deleted or archived securely.
6. Your choices
You may ask us to update or delete contact information we hold about you, subject to legal retention duties. Contact: +20 62 319 7193 or WhatsApp +20 106 005 2560.
7. External links
WhatsApp and phone links open third-party apps or services with their own privacy practices.